When are we receiving socks? 

Yes you will receive socks from your volunteer coach.

Will there be make-up days for the canceled sessions? 

Yes! Depending on the amount of cancellations the club will add sessions when warranted.

Where can I pick up my uniform? 

The volunteer coaches will pick up all uniforms and distribute to you on the first day of games.

Does my child need to wear cleats? 

Yes! Cleats are strongly recommended to avoid slipping and ensure the safety of all players. 

Does my child need to wear shin pads? 

Yes! Shin pads are mandatory, this is to protect your player as well as other players from injury. 

Does my child have a coach? 

At this point in the season every team either has a set coach or a rotating schedule between all of the parents on the team.

How do I find out who my child coach is? 

When you log into the Playmetric App you will see who the coach is for your team.

How do I get into contact with my child's coach? 

When you log into the Playmetric App you will see who the coach is for your team and their contact 

Who can I email if I have any questions or concerns? 

Please email info@ajaxsoccer.ca 

 

I am not available to come pick up equipment/uniforms during the designated Clubhouse hours, what do I do? 

Please email info@ajaxsoccer.ca - here we will be able to set up a time to meet with you or make other arrangements.  

I am interested in the competitive program, where do I sign up for that? 

Please head to the Competitive page on our website for more information or email gm@ajaxsoccer.ca.

I lost my uniform, can I get a new one? 

Yes! You can get a new one at the Clubhouse for a $20 charge. 

I lost my ball, can I get a new one? 

Yes! You can get a new one at the Clubhouse for a $5 charge.

I lost my socks, can I get a new one?

 Yes! You can get a new one at the Clubhouse for a $8 charge.

My team has a rotating schedule but I am unable to coach on my day, what do I do? 

Reach out to your team and see if anyone is able to cover your day. 

I want to be the coach for my players team, what do I do? 

Reach out to the soccer club and we will get you set up. 

If it rains will soccer be canceled? 

Rain alone will not constitute classes being canceled. In extreme cases of prolonged rain the town of Ajax may decide to close the soccer fields which in turn would mean that classes are canceled - if this is the case you will receive email notification. 

Will classes be canceled if there is lightning or thunder? 

If the lightning and thunder start when you are already at the field the referee will make an on field decision. If there is lightning and thunder before your designated class time please continuously check your email for any updates from the soccer club. 

Are there any opportunities for skill development outside of regular practices?

Outside of regular class time your coach may decide to hold extra practice throughout the week. If you are looking for more skills training and games please head to the Competitive page on our website to learn more. 

How will communication between coaches, organizers, and parents be facilitated?

All communication will be through the PlayMetrics app. 

Are there any additional fees or expenses I should be aware of?

Unless you are replacing your uniform, socks, or soccer ball there are no additional fees other than your registration fee. 

 

What equipment does my child need for soccer, and where can I find it?

Your player will need cleats and shin pads you can find these at many retail store both in person and online (Amazon, Canadian Tire, Sport Chek, Walmart, etc) 

What is the schedule for practices and games?

Upon registration each player will choose one day and time to play your games and practice will occur on that day at that time unless otherwise discussed with your coach. 

Who are the coaches, and what are their qualifications?

All of our House League coaches are parent volunteers and they are not required to have any qualification. We are just looking for an enthusiastic parent who loves the games and wants to coach their players' team. 

How are conflicts at the field handled? 

For any conflict at the field we are required to wait for a referee report before we can take action.

Is there a process for providing feedback or suggestions to the coaches and team organizers?

Please feel free to call or email us with any suggestions you may have. The field convenors also have parent suggestion forms with them at the fields which you are welcome to fill out. 

What are the guidelines for appropriate sideline behavior during games?

We ask that everyone be respectful and show good sportsmanship. 

How are the teams made? 

After we close registration we do our best to ensure that the teams are well mixed and that all teams have the same or about the same number of players each. 

Can my player play with their friend? 

If you submit your player request form before the deadline it will be accommodated. If it is submitted after the deadline we cannot guarantee that the two players will play together but we will try our best to ensure they do. 

My players does not like their team. Can they switch? 

If the season has already started we can not guarantee that we will be able to put your player on a different team but definitely reach out and we will do our best.